Privacy Policy

Privacy policy

The website operated by Associates Japan Co., Ltd. (MA Second Opinion / Service for consultation with doctors hereafter referred to as “website”) establishes the following privacy policy.
In applying for the Service, the User agrees that the Company may handle the User's personal information obtained by the Company in connection with the use of the Service as described below, in addition to the Company’s existing protective measures.

Article 1 – Management of Personal Information

  • 1 .In order to keep customers’ personal information in an accurate and up-to-date state, and to prevent unauthorized access, loss, damage, falsification, and leakage of personal information, the Company shall take necessary measures such security system maintenance, establishing management systems, thoroughly educating employees. The Company will also implement safety measures and strictly manage personal information.
  • 2 .The Company may, at its discretion, use and disclose the information, data, etc. provided by the User as statistical information in a non-personally identifiable form.

Article 2 – Purpose of Use of Personal Information

In principle, personal information registered by the User when using this service will not be used for any purpose other than that for which it was provided. However, please note that the information may be used for identification and authentication purposes, to conduct questionnaires, the promotion of this service, and to perform other tasks related to or incidental to the service.

Article 3 – Prohibition of Disclosure of Personal Information to Third Parties

The Company will not provide the acquired personal information to third parties except in the following cases:

  • ( 1 )with the consent of the User
  • ( 2 )when it is necessary to disclose personal information with affiliated doctors and businesses in order to achieve the purpose of use indicated to the user
  • ( 3 )when it is necessary to disclose in accordance with laws and regulations

Article 4 – Discretion of giving personal information and the result of not giving the information

All personal information acquired by the Company is provided at the discretion of the User.
If the User does not provide the required information, the Company reserves the right to prevent the User from using the service.

Article 5 – Rights regarding personal information

At the request of the User, and upon the verification of the user’s identity, the Company will respond to the following requests: notification of the purpose of use of personal information held by the Company, disclosure, correction, addition or deletion of content, suspension of use, deletion and suspension of provision of information to third parties ("disclosure, etc.").
Please refer "Contact Information" below for inquiries regarding disclosure.

Article 6 – Compliance and Review of Laws and Regulations

This site will comply with all applicable laws and regulations regarding personal information held by this site, and will review the contents of this policy from time to time in an effort to improve it.

■ Personal Information Protection Manager
Associates Japan Co., Ltd.
Representative Director Yuko Nishimura

■ For inquiries about personal information, please contact:
Associates Japan Co., Ltd.

[Established on January 11, 2022]

Please feel free to contact us
by phone or by filling out the form.

Customer service


Please call us at the following timeframe:
Weekdays (Monday-Friday),
from 9:00AM - 5:00PM

Consultations With Doctors・Interview Appointments・
Other Inquiries